Yelp complaint 12/3/2017

Anyone HELP!

12/3/2017

We have had a rat infestation inside our home since October 29th. The entire downstairs of our townhouse including the living room and kitchen is completely contaminated with rat poop, pee, and hair. The poop and pee is all over our dishes, counter tops, floor, couch, rug, stairs and food. To top it off one of the rats must have died as well due to the terrible smell of death coming from the kitchen since Thanksgiving day. I've been calling to complain and have went to the office several times yet they keep telling me "Kevin is in court and they can't help." Maintenance and Terminex has came over to set traps and "look for holes/seal them up." Yet we are still having this problem. There are sticky traps and snap traps everywhere downstairs. However, the rats keep getting stuck on the sticky traps and escaping. Clearly none of this is working cause every morning we see new poop and pee that we have to clean. We have not been able to use anything downstairs. We are having to spend a lot of money eating out and buying cleaning products plus the time we are waisting cleaning over and over again. We can't have guests over. What's worse is the mental and physical stress this is causing us.

This is not the only rat problem we have had. We had 2 rats in the past in the attic and some of the kitchen cabinets also a damage to everything the closet after your workers removed the 1st dead rat from the attic.

Information respectfully taken from Yelp: https://www.yelp.com/biz/park-la-brea-apartments-los-angeles-5?start=60&sort_by=date_desc

https://www.parklabrea.com

Comments

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